Refund and Cancellation Policy
We want every paid plan to be worth it. This policy explains how cancellation and refunds work.
Cancelling
You can cancel a paid plan at any time from billing settings. Your plan stays active until the end of the current billing period, after which it moves to the Free plan.
Monthly plans
Monthly payments are not refunded for partial months, but you will not be charged again after cancelling.
Yearly plans
If you cancel a yearly plan within 14 days of the first payment, you can request a full refund. After 14 days, yearly plans are not refundable for the remaining term.
Team and Business seats
Removed seats stop billing from the next billing period. Seats added mid-period are billed pro rata.
Service issues
If a significant outage or defect prevented you from using a paid feature, contact us and we will review a credit or refund fairly.
How to request
Send refund requests through the contact page with your account email. Approved refunds are returned to the original payment method within 7 to 10 business days.